Support
If you need help with Sober Tracker, you’re in the right place. We’re here to help you manage your sobriety journey, recovery milestones, reminders, and progress with confidence.
Contact Us
For support questions, bug reports, feature requests, or general feedback, the quickest way to reach us is by email:
[email protected]
Frequently Asked Questions
Q: My sober streak, milestones, or savings look incorrect. What should I do?
A: Start by checking your sobriety start date, reminder settings, and any relapse entries in the app. If something still looks off, email us with a short description of the issue, your device model, iOS version, and screenshots if possible.
Q: Notifications or reminders are not arriving. How can I fix that?
A: Make sure notifications are enabled for Sober Tracker in your iPhone settings and that any focus modes or scheduled summaries are not delaying alerts. If reminders still do not appear, send us the details and we will help you troubleshoot.
Q: Can I suggest a new feature or improvement?
A: Yes. If there is a recovery milestone, insight, calendar feature, reminder option, or progress view you would like to see in Sober Tracker, send your idea to [email protected].
Response Time
We usually reply within 24-48 hours on business days. Thank you for your patience while we review each message carefully.
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Last updated: 26 March 2026
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