Support

If you’re having trouble with NoteCaller or have questions about contacts, backups, sharing, or updates, you’re in the right place. This page covers the most common questions to help you use the app with confidence.

Backups & Restore

NoteCaller automatically backs up your data to iCloud Drive to help prevent data loss. Backups are created automatically when you add, edit, or delete a contact, and when the app moves to the background.

Daily backups are kept for the last 7 days, and monthly backups are kept for the last 3 months.

Q: How do I restore my data?
A: Open Settings in NoteCaller, browse available backups, and restore from a selected point in time.

Q: Do I need to enable anything for backups?
A: Ensure iCloud Drive is enabled for NoteCaller in your iPhone’s Settings.

Contacts & Details

Q: What information can I save for a contact?
A: You can store name, phone number, notes, email, address, and birthday. Each profile also shows when it was created and last updated.

Q: Can I edit or delete a saved contact?
A: Yes, open the contact and use Edit to update details or Delete to remove it.

Q: How do I copy a phone number?
A: Long-press directly on the phone number to copy it instantly.

Search & Sharing

Q: How does search work?
A: Use the Search view to quickly find contacts by name, phone number, or notes.

Q: How do I share a contact?
A: Open a contact and tap Share to send it via WhatsApp or any other app using the native share sheet.

Updates

Q: How do I know if a new version is available?
A: NoteCaller shows an update indicator in Settings when a new version is available on the App Store.

Troubleshooting

Q: The app isn’t saving my contact or note. What should I do?
A: Make sure you’re on the latest version. If the issue continues, email us with your iPhone model, iOS version, and a screenshot of what you’re seeing.

Q: I found a bug or something’s not working. How do I report it?
A: Please email [email protected] with a short description, screenshots (if available), and your device info.

Q: Can I request a new feature?
A: Yes, we welcome your ideas. Email your suggestions to [email protected].

Response Time

We typically respond within 24-48 hours on business days. Thank you for your patience.

Contact Us

For any support queries, the quickest way to reach us is via email:
[email protected]